About project
Period: Aug- Sep 2022
Client: A rapidly growing EduTech company offering an online learning platform.
Subject:Functional Testing for the Product
Our Task Was
The client approached Testing Made Simple to ensure the functionality of their platform, which included course content delivery, user registration, progress tracking, and payment gateway integration. They faced complaints about occasional glitches, incomplete progress tracking, and login issues, jeopardizing user satisfaction.
Process
Testing Made Simple & the Client has collaborated together and went through the below process
- Requirement Analysis: Collaborated with the client to understand platform features and user expectations.
- Test Planning: Created a comprehensive test plan covering all major functionalities, including edge cases.
- Test Design: Developed detailed test cases for key modules like registration, learning content access, quiz functionality, and payment processing.
- Execution:
- Conducted manual testing to identify functionality issues.
- Implemented automated regression testing for repeated checks.
- Bug Reporting: Documented all issues with detailed reports and prioritized fixes based on impact.
- Re-Testing & Validation: Verified fixes and ensured that all functionalities worked seamlessly across devices.
Result
Testing Made Simple has achieved the below
- Identified and resolved critical bugs, including login failures, payment errors, and content access glitches.
- Improved platform performance with optimized workflows and seamless user experiences.
- Reduced downtime by implementing automated regression tests, saving the client significant operational time.
Conclusion
The collaboration resulted in a 30% increase in user retention and a 20% rise in course completion rates due to a smoother, error-free platform experience. The client praised our proactive approach and extended our contract for ongoing quality assurance.
Testing Made Simple delivered functional reliability and customer satisfaction, solidifying its role as a trusted partner in the EduTech sector.