About project

Period: June- July 2023

Client: Charity Shop

Use Case: Website Testing Service for a Charity by Testing Made Simple

A local charity approached Testing Made Simple to improve the functionality and performance of their donation website. The site was experiencing crashes during peak traffic, incomplete transactions, and navigation issues, which impacted donor trust and contributions.

Our Task Was

The objective was to ensure the charity’s website was robust, user-friendly, and capable of handling high traffic, particularly during fundraising events. Specific goals included:

  • Identifying bugs causing transaction failures.
  • Improving website performance during peak usage.
  • Ensuring accessibility for all users.

Process

Testing Made Simple & the Client has collaborated together and went through the below process

  • Requirement Analysis: Collaborated with the charity to understand user flows, peak traffic patterns, and pain points.
  • Functional Testing: Conducted end-to-end testing of the donation process, user registration, and content navigation.
  • Performance Testing: Simulated high-traffic scenarios to measure response times and server stability.
  • Accessibility Review: Evaluated compliance with WCAG standards to ensure inclusivity for all users.
  • Bug Fixing & Optimization: Collaborated with the charity’s development team to resolve issues and optimize loading times.
  • UAT (User Acceptance Testing): Conducted final tests with the charity’s volunteers to confirm usability.

Result

Testing Made Simple has achieved the below

  • 100% functionality: All critical processes, including donations, were tested and confirmed to work seamlessly.
  • 70% performance improvement: The website handled 10x the average traffic without crashes during a major fundraising campaign.
  • Enhanced user experience: Faster navigation and WCAG-compliant design led to increased engagement.
  • 40% rise in donations: Improved reliability built trust and encouraged more contributions.

Conclusion

Our comprehensive testing process transformed the charity’s website into a high-performing, user-friendly platform that met their goals and boosted their mission’s impact. Testing Made Simple helped ensure the charity could focus on making a difference while we delivered a flawless digital experience.

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